Concentration Muscles

If I wasn’t sweating, I wasn’t working hard. This perspective served me well in entry-level jobs that required physical exertion, like hauling plants around a humid greenhouse. But it didn’t age well. As my career shifted to knowledge work, this “work hard” mindset translated to long hours in the office churning out high volumes of […]

Crawl, Walk, Run

Remember being a baby? Of course not! But let’s pretend we remember how it felt to drag our little bodies across the floor for the first time. None of us knew we could do it, but we tried anyway, making our blubbery arms hold up our chests in what must have felt like a Herculean […]

A Square Sees a Sphere

I have this strange little book on my shelf called Flatland: A Romance of Many Dimensions by Edwin Abbott. It’s not a particularly good book, but I keep it around because I love the premise: A square sees a sphere. The square’s perception of the third dimension is limited to the bounds of his reality in the […]

The Tragic Sandwich

A customer wanders into a deli to order a sandwich. He’s hungry after a long and stressful morning and wants something easy for lunch. Diabolical Deli was the best and nearest deli, and what could be more complicated than a sandwich? The worker slips on plastic gloves and asks, “What kind of bread?” Then: “What […]

Wicked Problems

Let’s talk about wizards and muggles. And no, not the Dursley kind of muggle. Jazz musicians in the 1920s coined the term “muggle” to describe the masses of “unimaginative adults” unable to riff with the free-flowing form of jazz. Those who were capable of creating musical magic were wizards. But wizards and muggles don’t only […]

Recursive Pareto

A rook, a bishop, and a pawn discovered a scroll. The pawn unrolled the parchment and read, “Buried treasure lies beneath the chessboard. Whoever amasses the greatest riches will rule the board.” The pieces leaned in, and the pawn continued: “Treasure lies beneath every square—” The rook leaped to the chessboard and ran across the […]

Four Stages of Competence

I’m not the sharpest tool in the shed. But I’m also not the dullest. I am merely as sharp or dull as the average tool in the shed. Over time, most of us regress to the mean for any measure. That said, our sharpness or dullness is not a fixed state. Like most forces in […]

Wabi-Sabi

Picture a small clay bowl. It’s not quite a perfect circle. There’s a dimple on its rim and a chip on its side. This bowl is wabi-sabi (侘寂). Traditional Japanese aesthetics revolved around this concept of “flawed beauty.” A wabi-sabi object evokes a sense of “serene melancholy and spiritual longing.” You see the little bowl […]

Baseline vs. Target

How many words do you write each day? If you don’t have a clear and precise number, the answer is zero. To make progress on any metric, you need a baseline. To create a baseline, you need a measurement system. For instance, if you’re trying to measure the words you write daily, you could have […]

Input vs. Output

Imagine a big, strange Dr. Seussian machine. You feed it groceries, and it spits out gold bars or useless goop. You don’t know how the machine works, if it will produce, or when the gold or goop will arrive. All you control is what you feed the machine. Any goal is like this: You own […]

Cobra Effect

During the British rule of India, venomous cobras plagued Delhi. The government offered a bounty per dead cobra to reduce the snake population, but the plan backfired: Enterprising people began to breed cobras to kill them and earn the bounty money. When the government caught wind of this, they dropped the bounty program, and the […]

Dogfooding

Dog food is a $56B industry, only $11B short of the $67B baby food industry. Given declining birth rates and an ever-growing preference for dogs over people, it’s not hard to imagine dog food outgrowing the baby food industry in coming years. Pretty wild, considering dog food was hardly a business until World War II. […]

Localhost Trap

In the 2000 film How the Grinch Stole Christmas, Jim Carrey recited his to-do list, and one item was especially salient: “Solve world hunger, tell no one.” What a concept! Only someone with a heart two sizes too small could create a beautiful and necessary thing and then deprive the world of its value! Creators owe it […]

Vocal Minority vs. Mobile Minority

Two types of minority groups could drive majority change: one that exhibits perceived change and one that creates actual change. The Vocal Minority is the loud voice, like angry people on Twitter. They talk incessantly and pollute your feed with extremist content—making you perceive their views as commonplace when they’re mostly noise. Imagine a Vocal Minority of weirdos who […]

Red Pill or Blue Pill

Near the beginning of The Matrix, the protagonist receives two pills. Either he can take the Blue Pill to expunge dangerous thoughts and retain his everyday life or take the Red Pill and learn an unsettling but life-changing truth. Many controversial ideas have stolen this Red Pill/Blue Pill concept, and I will shamelessly do the same! […]

One-Way & Two-Way Doors

Amazon popularized the idea of one-way and two-way doors to encourage employee decision-making and appropriate risk-taking. One-Way Doors aren’t easily reversible decisions—like choosing hardware for tech projects, settling on a building location, and getting married. One-Way Doors require careful thought and planning, and they’re the perfect use case for System II, turtle-like thinking. But the […]

System I & System II

Here’s a puzzle: Linda is 31 years old, single, outspoken, and bright. She majored in philosophy at an American university. As a student, she was deeply concerned with discrimination and social justice issues. Which is most probable? Linda is a bank teller. Linda is a bank teller and active in the feminist movement. Linda is a […]

Lindy Effect

“Older is better.” When I lived in California, I drove a 19-year-old truck with electrical issues. I took it to a few mechanics, but they all refused to fix it since the car wouldn’t meet emissions standards. Ironically, if I could keep the truck alive for another year, it could become a “classic,” immune from […]

Locksmith Paradox

“Faster value is perceived as worse.” I once slept in a Walmart parking lot in West Virginia. Late that night, I arose to use the restroom and locked myself out of my car, sealing my keys, phone, and wallet inside. I wandered into the store, and a cashier was kind enough to call me a […]

Aesthetic-Usability Effect

“Beauty over function.” In 1995, researchers at the Hitachi Design Center studied the “aesthetic-usability effect” with an ATM. A less usable but good-looking ATM interface beat easier-to-use UIs with poor aesthetics. The researchers found that a positive emotional response from visual design makes the user more tolerant of issues—such as software bugs, poor latency, or […]

Eudaimonia

Language constrains our range of expression. It isn’t easy to express a thought or a feeling with words when the language doesn’t have a matching concept. We resort to other forms of expression—paintings, dance, music, stories—to express the things we cannot name. That exploration is beautiful and results in art that can move us. But […]

Potemkin Village

To impress Empress Catherine II during her journey to Crimea in 1787, Grigory Potemkin supposedly built fake, portable villages along her route. His people would disassemble the structures after she passed and re-assemble them farther along her path, making his village appear larger than it was. A “Potemkin village” is a vanity display to make […]

The Tokyo Effect

Tokyo has ~14M people, making it the largest city on Earth. It has thousands of unique stores, like Ma-suya Azabu-Juban—a shop that only sells salt. A store like this couldn’t exist in an average city (like my hometown of Grand Rapids, Michigan) because the place wouldn’t get enough foot traffic to find customers interested in its […]

Stonecutter vs. Mechanic

The other week, my friend and I went skiing on Mount Baker—a glaciated volcano near the Canadian border. We cruised along gravel roads until I hit a pothole and broke the undercarriage cover off my Prius. I needed to hold up the cover to return home, so I kept adding duct tape until nothing moved. […]

Fragile, Resilient, Antifragile

Last month, the power went out at the gym. Lights went black, the treadmills stopped moving, and huge, medieval-looking doors slammed shut around us—sealing us inside like the plot of an Agatha Christie novel. It made me realize how fragile my workout was: No electricity, no running. In Greek Mythology, the Sword of Damocles is […]